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Pricing

Last updated October 4, 2026

MonoFactory is pay as you go. You buy prepaid credits, and the crew uses them as it works. There is no subscription. Purchased credit never expires.

Top-ups

Top up in the MonoFactory app after you sign in. Choose $10, $50, $500 or $2,000, or enter any amount from $10 to $2,000. For a top-up over $2,000, contact us.

1 US dollar buys 1,000 credits, so a $10 top-up is 10,000 credits.

We accept credit and debit cards, Apple Pay, Google Pay, Link, Cash App Pay, Amazon Pay, Alipay and WeChat Pay. Which of them you see at checkout depends on your country. Every payment is charged in US dollars.

Prices exclude tax. Any tax is added at checkout. Tax never becomes credit.

Download MonoFactory

Bonus credit

For 60 days after launch, your first paid top-up gets +50% bonus credit, valid for 30 days. A first $2,000 top-up gets the $2,000 deal: +50% for 90 days. The app shows the launch offer’s real end date.

You get one launch bonus per customer. Bonuses never stack and never exceed +50%.

Bonus credit is used before purchased credit, nearest expiry first. Bonus credit already committed to an answer in progress is honoured even if it expires mid-answer. Bonus credit has no cash value and is never refunded.

How credits are used

The crew uses credits as it works. Each answer uses credits for the work it does, so bigger tasks and longer conversations use more. Your balance in the app updates as you go, and the message box warns you when credit is low.

If we change how many credits work uses, we tell you two weeks before the change.

Running out of credit

If credit runs out during an answer, it finishes within a negative-balance limit. That limit is the total you have paid, minus refunds, and never more than $10. Beyond that limit, work stops with progress saved and asks you to top up.

The negative balance is an amount you owe. It is repaid from your next top-up. One answer at a time per account.

Refunds

Top-ups are non-refundable and non-transferable. Credits cannot be exchanged for cash. We refund only for a billing error, such as a duplicate or wrong charge, a payment the account owner did not authorise, or a confirmed service failure on our side that used or lost paid credits. We refund an unauthorised payment in full. This does not affect rights you have by law.

When a top-up is refunded, or a payment dispute is lost, its unused bonus is cancelled. Purchased credit equal to the affected pre-tax amount is removed from your available purchased balance. If that balance is too small, the difference becomes an amount owed, repaid first from your next top-up. A chargeback or a bank fraud alert can suspend your account while we review it.

The full rules are in our Terms. To ask for a refund, email support@rescience.com.

Enterprise

An Enterprise edition is coming soon; contact us about it.